Returns

Custom JRZ, Penske, and Tractive Shock Orders

All of our shock orders are tailor built to your needs. Once the manufacture begins production of the order it is NON-REFUNDABLE. We will keep you up to date with the progress of your order. Keep in mind an ETA is just that, an estimate and delays that are outside of MaxcySpeed's control DO NOT constitute a refund.

Other Products

Certain Products are returnable. However, you will be subject to a 30% restocking fee. We will only start the refund process after the items are returned, inspected and deemed to be in good condition. If the refund is approved, allow up to 30 days for processing.

Order Errors

Of course we always strive for order accuracy. Accidents can happen and in that case we will work with you to correct the error as fast as humanly possible. We will not: Refund your shop's labor or time, refund entry fee's for missed events, or pay storage for your car.